How can I book Swagmee Salon/Parlor Service?
You can book our services as per availability of time-slot from our website www.swagmee.com or contact the Swagmee Customer Service Team at +91-9818925186
Can I get assurance to trust your stylists, makeup artists or beauticians when I am alone at home? Are they verified?
Yes of course, you can trust our Swagmee stylists, makeup artists or beautician because all of them are certified and they have passed the police verification process. The client security is main priority for Swagmee.
Can I book Swagmee Service in advance?
You can book our service 1 day in advance. Based on the availability of the stylists, makeup artist or other beauty professionals your slot will be confirmed.
What is the preferred mode of payment for the services?
We accept cash, UPI, Gpay & Paytm after service.
What if I don't get satisfied with Services?
You can get back to us without any hesitation via Customer management team at +91 9818925186 or mail us at support@swagmee.com. We will make sure your queries and issues will get resolved as soon as possible If, you are not satisfied with our service or experienced any discomfort, please raise a complaint within 5 days of service done so that we can take appropriate actions.
In which areas do you operate?
At the moment we are operating in Delhi NCR.
How & where I can I share my Swagmee experience?
You can do “word of mouth” like telling your friends and family. You can also like, share and post about Swagmee on social media. You can tag us or can post reviews on various online platforms. You can rate us and share your feedback. Your opinion matters to us and we will appreciate your response in order to evaluate our operations as well as services to do better improvements.
Is there any specific month or time for your discount offers?
No, we offer time to time discounts on variety of services. During festive seasons we launch trails of discount offers to make your celebrations more amazing. You just need to stay tuned with our website or application consistently to get updates of offers.
Can I combine the two discount codes/offers at a time?
It will depend on the offer’s time-period and types of packages you are picking. We keep evolving and consistently trying to make our offers interesting so stay updated with offers.
What should I do when the payment is successful but slot has not been booked?
You should immediately contact to our customer helpline no +91-9818925186 or mail us support@swagmee.com. Share your payment mode and transaction receipt, our team will get back to you and resolve the issue as soon as possible.
How long do you take to initiate my refund?
It may take 10-15 days to make your refunds done.
How can I cancel or reschedule my booking?
You can cancel/reschedule your booking 4 hours before by contacting our Customer managing team at +91-9818925186 (Depending upon the availability of the slot we will reschedule your booking)
Do you charge any amount or taxes over and above the rates shown?
No, we don’t charge extra amount or taxes beyond the shown rates. We have clearly mentioned the categorized charges in every package, you are requested to go through that before booking any service.
Can I track the status of my booking?
Yes sure, we keep updating about the booking confirmation and pending status along with the arrival of our team member to your given address.
